Assistant Director of Operations and Event Management

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

USC Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of Competitive Spirit , Togetherness , Passionate Pride for USC , and Our Courage to Blaze the Trail , the Trojans choose to lead by example. With over 600 student-athletes competing throughout USC’s 23 sports programs, USC Athletics is committed to serving as the unmatched, unquestioned top destination for talented student-athletes to reach their fullest potential in all that they do and offering student-athletes the ability to compete for NCAA and Big Ten championships while working toward a degree from one of the world’s leading universities.

JOB DESCRIPTION

USC Athletics is looking to hire an Assistant Director of Operations and Event Management to join our staff and student community of 600+ individuals.  This role is responsible for supporting facility and event management for one or more assigned facilities and/or sports. Coordinates logistics and communications for games and events, custodial needs, and daily facility issues and upgrades. Supports event preparation, installation, and breakdown, and leads equipment inventory and storage practices.

Additional requirements include knowledge of, and compliance with, NCAA, conference and university rules and regulations. Knowledge of event scheduling methods, facility use agreements and event planning processes. Ability to make quick, rational decisions. Ability to work with, exhibit sensitivity to, and understand varied racial, ethnic, disability, sexual orientation, and cultural backgrounds of community college students. Ability to communicate effectively, both orally and in writing, demonstrating advanced writing skills. Demonstrable ability to establish and maintain effective working relationships with those contacted in the course of work. Strong knowledge of standard safety practices using equipment and other requirements of workplace safety.

Reporting directly to the Associate Athletic Director of Operations Facilities and Event Management, the Assistant Director of Operations and Event Management will work in collaboration with all departments within athletics. The ideal candidate will have a strong understanding of Microsoft Office, excellent communication skills, and have a strong attention to detail. Knowledge and compliance of NCAA, Big Ten Conference, MPSF and University policies, procedures, rules and regulations. Thorough knowledge and understanding of concepts, principles and practices of event and facility planning, including event design and facility maintenance. Experience with staffing and organization of events. Experience in event and facilities scheduling. Knowledge of staffing requirements related to game/event management. Strong supervisory skills – ability to hire, train, coordinate, schedule, promote and terminate subordinates. Strong oral and written communication skills. Possession of good interpersonal skills, professional tact, and the ability to interpret complex concepts. Knowledge of event related audio/visual components.

Ability to:

• Work efficiently in a fast-paced environment while maintaining a professional demeanor.

• Work effectively with individuals from various ethnic, cultural and socio-economic backgrounds

• Establish and maintain professional relationships with Coaches, Staff and Administration

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

USC Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of Competitive Spirit , Togetherness , Passionate Pride for USC , and Our Courage to Blaze the Trail , the Trojans choose to lead by example. With over 600 student-athletes competing throughout USC’s 23 sports programs, USC Athletics is committed to serving as the unmatched, unquestioned top destination for talented student-athletes to reach their fullest potential in all that they do and offering student-athletes the ability to compete for NCAA and Big Ten championships while working toward a degree from one of the world’s leading universities.

JOB DESCRIPTION

USC Athletics is looking to hire an Assistant Director of Operations and Event Management to join our staff and student community of 600+ individuals.  This role is responsible for supporting facility and event management for one or more assigned facilities and/or sports. Coordinates logistics and communications for games and events, custodial needs, and daily facility issues and upgrades. Supports event preparation, installation, and breakdown, and leads equipment inventory and storage practices.

Additional requirements include knowledge of, and compliance with, NCAA, conference and university rules and regulations. Knowledge of event scheduling methods, facility use agreements and event planning processes. Ability to make quick, rational decisions. Ability to work with, exhibit sensitivity to, and understand varied racial, ethnic, disability, sexual orientation, and cultural backgrounds of community college students. Ability to communicate effectively, both orally and in writing, demonstrating advanced writing skills. Demonstrable ability to establish and maintain effective working relationships with those contacted in the course of work. Strong knowledge of standard safety practices using equipment and other requirements of workplace safety.

Reporting directly to the Associate Athletic Director of Operations Facilities and Event Management, the Assistant Director of Operations and Event Management will work in collaboration with all departments within athletics. The ideal candidate will have a strong understanding of Microsoft Office, excellent communication skills, and have a strong attention to detail. Knowledge and compliance of NCAA, Big Ten Conference, MPSF and University policies, procedures, rules and regulations. Thorough knowledge and understanding of concepts, principles and practices of event and facility planning, including event design and facility maintenance. Experience with staffing and organization of events. Experience in event and facilities scheduling. Knowledge of staffing requirements related to game/event management. Strong supervisory skills – ability to hire, train, coordinate, schedule, promote and terminate subordinates. Strong oral and written communication skills. Possession of good interpersonal skills, professional tact, and the ability to interpret complex concepts. Knowledge of event related audio/visual components.

Ability to:

• Work efficiently in a fast-paced environment while maintaining a professional demeanor.

• Work effectively with individuals from various ethnic, cultural and socio-economic backgrounds

• Establish and maintain professional relationships with Coaches, Staff and Administration

• Apply good judgement, discretion, and initiative in performing duties

• Prioritize assignments with conflicting deadlines

• Collaborate with internal and external departments to USC Athletics

• Support the USC Culture commitments of the department

• Stand for extended periods of time and carry/move up to 50 pounds

This position serves a large student and staff population, must demonstrate a commitment to improving outcomes for a variety of populations, and is expected to contribute to the program’s demonstrated commitment to non-discrimination and equal opportunity for all. USC Athletics is committed to non-discrimination and equal opportunity.

This is a non-exempt position with work expected in-person with availability to work nights and weekends. May include travel.

Roles and responsibilities to include:

• Serves as primary and secondary event manager for assigned sports

• Develop and implement game/event safety and security protocols

• Conduct event specific briefings and planning meetings

• Establish communication with visiting teams, officials, game/event staff and broadcast personnel

• Supports event preparation, installation, and breakdown, as required

• Prepares budget tracking/proposals, purchase orders, and reallocation of funds from event management expenses

• Serves as a liaison and point of contact for various athletics department activities (e.g.,recreational sports, facility rentals, campus filming, etc.).

• Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Minimum Qualifications

• The ideal candidate will possess a Bachelor’s Degree. Combined experience/education as substitute for minimum education.

• Proficient with Microsoft Office

• 1+ years of experience working in intercollegiate athletic event management at the Division I level.

• Valid driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

Preferred Qualifications

• Master’s degree

• 3+ years of intercollegiate athletic event management experience at the Division I level.

• Knowledge of and experience working in higher education preferred

• Understanding of the unique culture and needs of college athletes preferred

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

Hourly Range

The hourly rate range for this position is $28.00-$31.00/HR. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To Apply

All candidates must submit a resume with their application. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. 

Minimum Qualifications

The ideal candidate will possess a Bachelor’s Degree. Combined experience/education as substitute for minimum education.

Proficient with Microsoft Office

1+ years of experience working in intercollegiate athletic event management at the Division I level.

Valid driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the**  Background Screening Policy Appendix D*** for specific employment screen implications for the position for which you are applying. *

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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