Associate Director, Membership Services - Gator Boosters

Job Details

Description

POSITION RESPONSIBILITIES:

Gator Boosters, Inc. at the University of Florida is searching for an Associate Director to serve as the front desk representative for Gator Boosters, and to be responsible for welcoming Booster members and visitors, as well as answering inquiries or referring them to the appropriate team member. This position also serves as the contact for Bull Gator membership, assisting with benefits related to membership including season, away game, single game ticket orders, and ticket payment plans. Works in collaboration with the Ticket Office and the Business & Finance department in relation to major gift fundraising goals and prospects. Has game day operations responsibilities.

This posting will remain open until a qualified candidate is chosen.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

Bachelor’s Degree*

3 years of related experience*

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Job Details

Description

POSITION RESPONSIBILITIES:

Gator Boosters, Inc. at the University of Florida is searching for an Associate Director to serve as the front desk representative for Gator Boosters, and to be responsible for welcoming Booster members and visitors, as well as answering inquiries or referring them to the appropriate team member. This position also serves as the contact for Bull Gator membership, assisting with benefits related to membership including season, away game, single game ticket orders, and ticket payment plans. Works in collaboration with the Ticket Office and the Business & Finance department in relation to major gift fundraising goals and prospects. Has game day operations responsibilities.

This posting will remain open until a qualified candidate is chosen.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

Bachelor’s Degree*

3 years of related experience*

Extensive knowledge of Microsoft applications (Word, Excel, and Outlook)

Detail-oriented, self-motivated individual with strong customer service and interpersonal skills

Ability to multi-task effectively

Ability to work independently and as part of a collaborative team

Ability to cultivate positive relationships with donors

Ability to engage effectively with others of diverse cultures or backgrounds and with high energy, intense personalities

Ability to work a non-standard work week which may include evenings, weekends, holidays, and overnight travel

Preferred Qualifications:

Experience with graphics software

Experience with the Ticketmaster ticketing system, particularly Archtics

*An equivalent combination of education and experience may be accepted in lieu of education/experience requirements

BENEFITS:

Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, employee events and recognition programs as well as possible relocation assistance. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide on the official job posting by  clicking here.

ADDITIONAL INFORMATION:

Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and

not a state

employer

.

THE UAA IS AN EQUAL OPPORTUNITY EMPLOYER.

WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.

 

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