Coordinator, Ticket Sales & Revenue

Memphis, TN, United States

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Job Description

The Coordinator, Ticket Sales & Revenue is responsible for driving ticket sales and revenue growth across multiple programs. The role focuses 75% on sales strategy, customer engagement, and revenue tracking, and 20% on providing support for a designated sport, including game day operations and ticketing oversight.

This posting has an initial screening date of May 14, 2026 and each Thursday thereafter until filled.

Responsibilities

Ticket Sales & Revenue 
•    Execute season, group, and single-game ticket sales strategies.
•    Support promotional campaigns and revenue-generating initiatives.
•    Maintain and manage ticketing records in the CRM and ticketing system (e.g., Paciolan).

Coordinator, Ticket Sales & Revenue

Memphis, TN, United States

Be the First to Apply

Job Description

The Coordinator, Ticket Sales & Revenue is responsible for driving ticket sales and revenue growth across multiple programs. The role focuses 75% on sales strategy, customer engagement, and revenue tracking, and 20% on providing support for a designated sport, including game day operations and ticketing oversight.

This posting has an initial screening date of May 14, 2026 and each Thursday thereafter until filled.

Responsibilities

Ticket Sales & Revenue 
•    Execute season, group, and single-game ticket sales strategies.
•    Support promotional campaigns and revenue-generating initiatives.
•    Maintain and manage ticketing records in the CRM and ticketing system (e.g., Paciolan).
•    Track sales data, analyze trends, and prepare reports for leadership.
•    Support customer outreach, renewals, and upselling efforts.
•    Collaborate with sales, marketing, and operations to maximize revenue opportunities.

Customer Relations
•    Respond to customer inquiries and resolve ticket-related issues.
•    Assist with retention efforts and engagement initiatives for season ticket holders.

Sport-Specific Oversight & Game Day Operations 
•    Serve as the primary ticketing contact for a designated sport.
•    Support event setup and ticket operations on game days.

Performs other duties as assigned. 

Qualifications

Bachelor’s degree and one (1) year of experience in ticket sales, customer service, sports management, business, or a related field.

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Knowledge, Skills, and Abilities

• Familiarity with ticketing systems and CRM platforms preferred.
• Strong organizational and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, and event days as required.

About Us

The University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor’s degrees in more than 230 areas of study, master’s degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.

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Job Info

• Job Identification 481
  
• Job Category Athletics and Recreation
  
• Posting Date 05/08/2026, 02:21 PM
  
• Degree Level Bachelor's Degree
  
• Job Schedule Full time
  
• Locations 38152
  
• Campus Location Main Campus (Memphis, TN)
  
• Hiring Range $41,000 per year
  
• Work Schedule Monday - Friday, 8:00 am - 4:30 pm/ Travel and weekends included
  

• Job Posting Category Staff

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