Deputy AD, Chief Administrative Officer

Summary

The Deputy AD, Chief Administrative Officer “CAO” is a senior level executive overseeing the Army West Point Athletic Association Inc. “AWPAA” internal, day-to-day operations, ensuring efficiency, policy implementation, and alignment with AWPAA’s Fruits of Victory strategic plan. This role is responsible for bridging the gap between high-level strategy and operational reality with direct oversight of the Human Resources, NCAA Compliance, Risk Management, Insurance and Finance departments. The CAO will serve as coordinator for the AWPAA Board of Directors.

Scope of Impact

The Chief Administrative Officer is crucial for creating a structured, regulatory compliant, and efficient environment that supports long-term organizational growth. 

Level of Decision Making

This role requires a high level of decision making providing AWPAA leaders and staff with operational, technical and administrative solutions. This role will recommend, implement and monitor administrative policies and procedures. 

Success Factors

Success in this position will be evaluated by the Supervisor on the employee’s performance in a variety of areas, including but not limited to: Commitment to AWPAA Mission, Vision and Values; and supporting the AWPAA Strategic Plan and Priority Results.

Essential Duties and Responsibilities 

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Summary

The Deputy AD, Chief Administrative Officer “CAO” is a senior level executive overseeing the Army West Point Athletic Association Inc. “AWPAA” internal, day-to-day operations, ensuring efficiency, policy implementation, and alignment with AWPAA’s Fruits of Victory strategic plan. This role is responsible for bridging the gap between high-level strategy and operational reality with direct oversight of the Human Resources, NCAA Compliance, Risk Management, Insurance and Finance departments. The CAO will serve as coordinator for the AWPAA Board of Directors.

Scope of Impact

The Chief Administrative Officer is crucial for creating a structured, regulatory compliant, and efficient environment that supports long-term organizational growth. 

Level of Decision Making

This role requires a high level of decision making providing AWPAA leaders and staff with operational, technical and administrative solutions. This role will recommend, implement and monitor administrative policies and procedures. 

Success Factors

Success in this position will be evaluated by the Supervisor on the employee’s performance in a variety of areas, including but not limited to: Commitment to AWPAA Mission, Vision and Values; and supporting the AWPAA Strategic Plan and Priority Results.

Essential Duties and Responsibilities 

40% Administrative Management

• High level oversight over the Human Resources unit including recruitment, onboarding, performance management and employee engagement/relations. Develop and implement HR policies and procedures. 
• High level oversight over the Finance and Business Office unit including optimization of budget, resource optimization, reporting, purchasing and reconciliation functions. 
• Oversee Insurance and Risk Management functions to include the organization’s insurance policies, including renewal process, claims management, and directing incident response activities. 
• High level oversight over the NCAA Compliance unit including development and implementation of compliance policies, procedures, systems and strategies.
• Serves as coordinator for the AWPAA Board of Directors on behalf of the Director of Athletics including managing administrative support, meeting coordination, document management and communication facilitation.
• Direct inquiries/investigations related to human resources and/or compliance, and/or serve as liaison to USMA personnel related to any investigations.
• Serves as liaison with designated AWPAA outside counsel to coordinate legal services as required including contract review.

30% Operational Leadership

• Directing daily administrative operations and managing business and risk units to ensure smooth, functional performance including development of standard operating procedures.
• Serve as a member of the Army-Navy Steering Committee, with specific responsibilities for the game RFP construction and oversight of game contracts with selected venues.
• May serve as a sport administrator with supervision of applicable head coach(es).

20% Strategic Planning

• Collaborating with the Director of Athletics and Senior Leadership Team to develop, implement, and monitor policies, procedures and long-term goals. 

• Ensure smooth operations and alignment between administrative strategies and the organization’s strategic plan/overall goals. 

• Oversee strategic plan progress and reporting. Analyze operational data to identify areas of improvement and implement changes. Present data and recommendations to Director of Athletics, Senior Leadership Team and AWPAA Board of Directors.

10% Performance Optimization

• Monitoring performance metrics, addressing gaps and leading change initiatives to improve productivity. 

Supervisory Responsibilities

Direct oversight over: 

• Associate Athletics Director, Human Resources
• Associate Athletics Director, Compliance
• Chief Financial Officer
• Insurance and Risk Management Specialist 
• Head Coach(es) as assigned

Work Conditions & Physical Requirements

• Perform duties in a fast-paced, ever-changing work environment.

• Must be able to remain in a stationary position for 50% of the time.

• Occasionally moves boxes weighing up to up to 30 lbs. 

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. 

• Constantly operates a computer, printer, and phone. 

• The person in this position frequently communicates with team members, United States Military Academy (“USMA”) staff and vendors. 

• Occasionally works in outdoor weather conditions.

• Must be able to work nights, weekends, and holidays as needed.

Travel 

Day and overnight travel may occur for athletic team competitions, professional meetings, and other events associated with the AWPAA operations. 

Required Qualifications

• Bachelor’s degree in business administration or related field.
• 5+ years of experience in administrative or executive roles with preferred experience to leadership experience with collegiate or professional athletics organizations.
• Strong leadership and strategic planning skills.
• Excellent communication and interpersonal abilities.
• Proven track record of managing complex projects and initiatives.
• Experience in developing and implementing administrative policies.
• Ability to adapt to changing organizational needs.
• Familiarity with legal and regulatory compliance in an administrative context.
• Financial acumen with experience in budgeting and resource allocation.
• Effective leadership and team management skills.
• Proficient in Microsoft Office Suite and other relevant software.
• Excellent problem-solving and decision-making abilities.
• Strong sense of ethics and integrity.
• Ability to work under pressure and meet deadlines.
• Exceptional written and verbal communication skills.
• Experience with administrative policy development and implementation.
• Strong organizational and multitasking abilities.

Preferred Qualifications

• Master’s degree in business administration or related field
• 10+ years of experience in a senior administrative role

Additional Eligibility Requirements

• Must be eligible to work in the United States of America, without sponsorship.
• Must be eligible to work on a military installation, including a willingness to submit to a background screen.
• Must possess a valid driver’s license.

Pay Range

$165,000 to $175,000

This job posting contains a pay range, which represents the range of salaries that AWPAA believes, in good faith, at the time of this posting that it might be willing to pay for the posted position. AWPAA expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would AWPAA consider paying a salary or rate near the higher end of the range.

About Us

USMA is renowned as the world’s preeminent leadership development institution. Located on the banks of the Hudson River in West Point, NY, it is approximately one hour from New York City. The mission of USMA is "to build, educate, train, and inspire the Corps of Cadets to be commissioned leaders of character committed to the Army Values and ready for a lifetime of service to the Army and Nation." This position will be housed within the AWPAA, which is a non-profit corporation organized to manage and support the 30 intercollegiate athletic programs at the Academy. The AWPAA mission is to recruit, educate, train and inspire leaders of character who are committed to the Army Values through an extraordinary NCAA Division I athletic experience.

Equal Opportunity Employer

AWPAA is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law.

Applicant qualifications are considered without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law. 

Disclaimer Statement

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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