Donor Experience Officer

Company Description

Are you a high-performer who wants to contribute to a mission-driven and values-based organization? If you are motivated by doing impactful work and making a difference in people’s lives, then the Indiana University Foundation (IUF) is the place for you. At the IUF, we believe in making the dream of higher education attainable, providing support for life-changing research, and preparing the next generation of leaders.

As a trailblazer among our peers, we provide fundraising leadership and endowment stewardship to support needs and initiatives across all of Indiana University’s campuses. As part of our team, you will help make IU donors' dreams last forever.

At the IUF we work hard, celebrate achievements, and foster an environment where everyone’s contributions matter. We are nimble and innovative, and we want you to bring your ideas and energy to join forces with some of the best talent in our industry.

In addition to being part of a meaningful mission as an IUF employee, you’ll find there are many ways to connect and collaborate. Our FUNdation (see what we did there?) Committee helps us connect and unwind with food truck lunches, holiday gatherings, costume contests, free snacks, IU spirit-wear Fridays, and spontaneous gestures that surprise and delight. Our Wellness Committee ensures that the health and well-being of our employees is top of mind through outstanding benefits, mental health offerings, and activities. We encourage community leadership and service and make space for our staff to pursue their passions. Our total rewards philosophy ensures that we support employees financially, emotionally, and in their career growth.

If the IUF sounds like a fit for you, we invite you to join us today.

Job Description

As a Donor Experience Officer, you’ll be at the center of IU Athletics’ momentum during an electrifying season of Hoosier football and growing fan excitement. You’ll be fully integrated with the IU Athletics Department to engage passionate supporters and strengthen their connection to the programs they love. Through personalized outreach, digital engagement, and Varsity Club initiatives like priority points and exclusive game-day experiences, you’ll help fuel scholarships, facilities, and championship-level support for student-athletes across all 24 varsity sports.

What You’ll Do:

Company Description

Are you a high-performer who wants to contribute to a mission-driven and values-based organization? If you are motivated by doing impactful work and making a difference in people’s lives, then the Indiana University Foundation (IUF) is the place for you. At the IUF, we believe in making the dream of higher education attainable, providing support for life-changing research, and preparing the next generation of leaders.

As a trailblazer among our peers, we provide fundraising leadership and endowment stewardship to support needs and initiatives across all of Indiana University’s campuses. As part of our team, you will help make IU donors' dreams last forever.

At the IUF we work hard, celebrate achievements, and foster an environment where everyone’s contributions matter. We are nimble and innovative, and we want you to bring your ideas and energy to join forces with some of the best talent in our industry.

In addition to being part of a meaningful mission as an IUF employee, you’ll find there are many ways to connect and collaborate. Our FUNdation (see what we did there?) Committee helps us connect and unwind with food truck lunches, holiday gatherings, costume contests, free snacks, IU spirit-wear Fridays, and spontaneous gestures that surprise and delight. Our Wellness Committee ensures that the health and well-being of our employees is top of mind through outstanding benefits, mental health offerings, and activities. We encourage community leadership and service and make space for our staff to pursue their passions. Our total rewards philosophy ensures that we support employees financially, emotionally, and in their career growth.

If the IUF sounds like a fit for you, we invite you to join us today.

Job Description

As a Donor Experience Officer, you’ll be at the center of IU Athletics’ momentum during an electrifying season of Hoosier football and growing fan excitement. You’ll be fully integrated with the IU Athletics Department to engage passionate supporters and strengthen their connection to the programs they love. Through personalized outreach, digital engagement, and Varsity Club initiatives like priority points and exclusive game-day experiences, you’ll help fuel scholarships, facilities, and championship-level support for student-athletes across all 24 varsity sports.

What You’ll Do:

• Engage 500–1,000 IU Athletics donors through personalized outreach and storytelling, executing 30+ personalized touchpoints daily via video, email, and phone
• Work alongside the athletic department, partner with Varsity Club, and an Individual Giving Officer to align with the IU Foundation and IU Athletics goals.
• Leverage tools like EverTrue Signal, and digital engagement platforms to manage your donor pipeline
• Use analytics to prioritize outreach and maximize donor engagement

Qualifications

• You must be able to regularly be in Bloomington, IN including working on game-days to support donor events
• A deep knowledge of the collegiate athletics landscape is required to be successful

Education & Experience:

• Bachelor’s degree required
• Experience in intercollegiate athletics strongly preferred
• 2+ years in sales, marketing, fundraising, or call center preferred

Knowledge & Skills:

• Experience with tools like EverTrue Signal, , and other digital engagement platforms
• Ability to manage high-volume outreach and prioritize donor engagement
• Strong interpersonal and communication skills

Additional Information

We anticipate this will be a highly sought after role and will begin conducting interviews immediately. A cover letter further highlighting your interest in the role is highly encouraged for consideration. The compensation range for this position is $50,000- $53,000 annually, commensurate with experience.

The IUF is committed to providing a safe, respectful, and professional work environment that is free of Discrimination and Harassment. The IUF will not tolerate any form of Discrimination or Harassment based on the Individual’s race, ethnicity, religion, color, sex, age, national origin, genetic information, sexual orientation, disability, gender identity or expression, ancestry, marital status, protected veteran status, pregnancy, or any other basis prohibited by law.

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