TICKET SALES AND OPERATIONS COORDINATOR

Posting Details

Position Information

Posting Number

SRGV8944

Working Title

TICKET SALES AND OPERATIONS COORDINATOR

Number of Vacancies

1

Location

View Full Description

Posting Details

Position Information

Posting Number

SRGV8944

Working Title

TICKET SALES AND OPERATIONS COORDINATOR

Number of Vacancies

1

Location

Department

Athletics

FTE

1

FLSA

Exempt

Scope of Job

Coordinates and supports the operational functions of the UTRGV Athletic Ticket Office. Assists with the planning and implementation of ticket operations, sales initiatives, and game day ticketing activities.

Description of Duties

• Coordinates the daily operational activities of the UTRGV Athletic Ticket Office to ensure efficient service and effective ticket sales operations.
• Assists with the implementation and execution of ticket sales initiatives including season tickets, group sales, and promotional campaigns.
• Provides administrative coordination and operational support for ticket sales strategies, fan engagement initiatives, and ticket office reporting.
• Maintains and monitors ticket inventory, ticket allocations, and ticket distribution processes for all ticketed athletic events.
• Analyzes ticket sales data, attendance figures, and customer trends to assist in preparing departmental reports and projections.
• Coordinates daily game day ticket operations including box office operations, will-call management, and ticket distribution logistics.
• Provides guidance and support to all assigned staff involved in ticket sales and game day operations.
• Supports outreach efforts and engagement initiatives related to group sales, community partnerships, and fan experience programs.
• Maintains ticketing databases, customer accounts, and ticket sales records to ensure accurate reporting and operational efficiency.
• Collaborates with athletics marketing, development, and operations staff to support ticket promotions, special events, and fan engagement activities.
• May assist in developing and improving ticket office procedures, operational processes, and customer service practices.
• May represent the ticket office at athletic events and community activities as needed.
• Performs other duties as assigned.

Supervision Received

General direction from assigned supervisor.

Supervision Given

General supervision of support staff.

Required Education

Bachelor’s degree from an accredited university.

Preferred Education

None.

Licenses/Certifications

None.

Required Experience

One (1) year of experience in ticket operations, sales, athletics administration, event management, or a related field.

Preferred Experience

Experience working in a similar capacity in college athletics, professional sports, sales, or community relations. Knowledge of sports ticket sales strategies and/or a network of relationships within the UTRGV and RGV community.

Equipment

Use of standard office equipment.

Preferred: Experience with ticketing software.

Working Conditions

Needs to be able to successfully perform all required duties. Usual office conditions plus attendance at various University sports events. Ability to work extended hours that are often outside of the normal business schedule such as evenings, weekends, and holidays. Occasional travel is required. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Extroverted personality type with exemplary written and oral communication skills. Commitment to handing sensitive information in a confidential manner. Proficiency in mining data to identify prospects. Demonstrated ability to collaborate successfully with internal and external stakeholder groups. Ability to exhibit integrity with high ethical standards and strict adherence to NCAA, conference, university and departmental rules and regulations.

Physical Capabilities

N/A

Employment Category

Full-Time

Minimum Salary

Commensurate with Experience

Posted Salary

Commensurate with Experience

Position Available Date

05/01/2026

Grant Funded Position

No

If Yes, Provide Grant Expiration Date

Posting Detail Information

| EEO Statement |
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. | | Special Instructions to Applicants |
Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Social Security Number *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu. | | Additional Information |
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of Human Resources. | | Quick Link | https://careers.utrgv.edu/postings/51004 |

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you now, or previously, employed by The University of Texas System or any of its institutions?

   • Yes - I currently am employed by the UT System or its institutions
   • Yes - I have previously been employed by the UT System or its institutions
   • No - I have never been employed by the UT System or its institutions

2. * Are you a current UTRGV employee?

   • Yes
   • No

3. * Please select your highest level of completed education.

   • 6th grade education
   • 10th grade education
   • High School Diploma or GED
   • Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
   • Bachelors Degree from an accredited university
   • Masters Degree from an accredited university
   • Ph. D. or other terminal degree from an accredited university
   • None of the above

4. * Please provide the field of study for your education:

(Open Ended Question)

1. * Do you meet the minimum requirements for this position?
   • Yes
   • No

Applicant Documents

Required Documents 1. Resume

Optional Documents 1. Cover Letter/Letter of Application 2. Unofficial Transcripts 3. Reference Letter 1 4. Reference Letter 2 5. Reference Letter 3 6. Certifications and Licenses 7. Other Document 8. Unofficial Transcripts 2 9. Unofficial Transcripts 3 10. Letter of Interest 11. Unofficial Graduate Transcripts 12. Additional Document

Apply Now

View Less Description